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Clockparts.com is a division of Innovation Specialties, Inc., Dept. 60
11869 Teale Street
Culver City, CA 90230 USA
Toll free: 1-888-8CRAFTS, 1-888-827-2387
Phone: 310-398-8116
Fax: 310-390-5793
Hours: Monday to Friday, 7:30 AM to 4:30 PM PST

We are an American owned and operated company and we ship almost anywhere in the world, except Canada.
We have a Canadian division that operates independently and has their own web site.
They can be contacted at:

Innovation Specialties, Inc.
1350 Volta Street
Boucherville, Quebec, Canada J4B 6G6
Phone: 450-641-2070
Fax: 450-655-5810
E-mail: clockparts@innovspec.com
Web site: www.innovspec.com

Through the drop down below, you may contact one of the various departments of our USA headquarters. This is their respective purpose:

Order Status
orderstatus@clockparts.com

For questions about orders that have already been placed with us. You may find out some information about your order when you log into your account. Please click here to log in.

Product Technical Assistance
Mike Brosman

For technical assistance on our products call Mike Brosman at extension 300 or email him at clockparts@comcast.net.

Catalog Requests

For those who would like to be mailed a copy of our catalog please click here

Request MRA Number
info@clockparts.com

You must contact us for a material return authorization (MRA) number prior to returning any merchandise.
The MRA number must be printed on the outside of the box being returned and a letter giving us detailed instructions should be included inside the box. Any returns without an MRA number will be refused and returned to sender. Returns of non defective merchandise are subject to a 15 % re stocking charge. No returns are accepted on special order merchandise.

General Information
info@clockparts.com

This is for general information that is not covered by one of the addresses listed above.


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